ITIL Toolkits 2.3
The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 3239 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows CE, PDA
Whizlabs ITIL Preparation Kit 6.0.1
Ensure your success in ITIL certification exam with Whizlabs preparation kit. Backed by Unique and Industry-best ‘Unconditional 150% Test PASS Guarantee’, the kit contains 5 full length simulated mock exams and interactive quiz (over 200 questions) on the real exam pattern. The advanced features like Adaptive Testing, Intelligent Reporting, In-depth Customization, Exhaustive Explanations, Printing, Question Bookmark, and Feedback not only...
Price: USD $74.95;
License: Shareware (Free to Try)
File Size: 4546 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
ITIL Service Management (ITSM) Toolkit 2.11
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM...
Price: USD $149.00;
License: Commercial
File Size: 2785 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Aegis Help Desk 7.12
Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center.
Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the...
Price: USD $559.00;
License: Shareware (Free to Try)
File Size: 39741 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
testpassport EXIN Inc cert EX0- 101
High quality and Value for the ex0-101 Exam.Testpassport Practice Exams for ITIL Foundation v.3 ex0-101 are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development.100% Guarantee to Pass Your EXIN Inc Certification exam and get your EXIN Inc Certification Certification.We guarantee your success in the first attempt. If you do not pass the ex0-101 exam (ITIL...
Price: USD $0.00;
License: Freeware
File Size: 240 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP, Windows Vista, Windows CE, PDA
ITIL Service Management Excellerator 1.10
The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance found...
Price: USD $149.00;
License: Commercial
File Size: 2150 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Data Center Audit 2.6.0 DataCenter Audit (DCA) is a non-intrusive, non agent based web application designed to assist IT professionals with auditing, planning, and the organization of inventory within a datacenter. DataCenter Audit offers the ability to view all IT elements by: IP address, host name, model name, serial number, operating system network adapter (driver & firmware level) rack location and location within the rack, and asset tag number. Additionally...
Price: USD $50.00;
License: Commercial
File Size: 71632 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000, Linux
ManageEngine ServiceDesk Plus 7.5
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team...
Price: USD $0.00;
License: Freeware
File Size: 44032 KB;
Platform: Windows XP, Windows 2003, Windows 2000, Linux
Adventnet ManageEngine ServiceDesk Plus 7.0
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team...
Price: USD $0.00;
License: Freeware
File Size: 37002 KB;
Platform: Windows 2000, Windows, Windows XP
#1 MySQL Service Center 1.2
MySQL Service Center is a multi-functional Windows GUI utility for MySQL server maintenance and data reservation. MySQL Server Center allows you to create tasks for backing your data into a script, restoring data from a script, analyzing, checking, repairing and optimizing database tables. In addition to these functions, MySQL Server Center provides you with the following features:
- MySQL 4.1/5.0 support;
- task explorer with possibility...
Price: USD $79.00;
License: Shareware (Free to Try)
File Size: 3314 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
NALENND NPA NXX Rate Center Edition 3.00
NALENND North American Local Exchnage NPA NXX Database Rate Center Edition. Rate Center is the telecom industry term used to identify a telephone local exchange service area. You can use this data to identify all active NPA NXX combinations, what areas they serve, what LATA are they in, who is the carrier and more.This data set contains NPA NXX terminating point geography and associated information. It is suitable for use in many environments...
Lokad Call Center Calculator 1.0.1179.0
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your profitability.
Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy...
Price: USD $0.00;
License: Freeware
File Size: 1479 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
North American Telephone Area Code and Prefix Location Database, Platinum Plus Wire Edition 2.00
North American Telephone Area Code and Prefix Location Database, Platinum Plus Wire Center Edition. This data set contains all fields found in our Platinum Plus Rate Center V&H Coordinate Edition plus ... central office wire center V&H coordinates and central office feature codes. This data includes every active telephone NPA/NXX area code and exchange combination in use for the United States, Canada and most of the Caribbean. A key feature of...
Price: USD $549.95;
License: Data only
File Size: 3796 KB;
Platform: Unknown
iReferent Light 3.01
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
